Refund policy

Return & Refund Policy

Last updated: September 21, 2026

Thank you for shopping with XFit Clothing. We want you to be satisfied with your purchase. If there is an issue with your order, please contact us using the information provided below.

1. Eligibility for Returns

We accept returns or exchanges for eligible products within 7 days of receiving your order, provided that:

  • The product is unused and unworn.

  • The product has not been washed, altered, or damaged.

  • Original tags and labels are still attached.

  • The product is returned in its original packaging where possible.

  • The product is free from perfume, makeup, stains, or other signs of use.

  • You provide your order number and relevant purchase details.

Products that do not meet these conditions may not be eligible for return or exchange.

2. Wrong, Damaged, or Defective Items

If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Photographs of the packaging, if applicable

After reviewing the issue, we may offer a replacement, exchange, or refund depending on the circumstances.

3. Change of Size or Exchange

If you ordered the wrong size, you may request an exchange within 7 days of delivery, subject to product availability.

The item must be unused, unworn, unwashed, and have its original tags attached.

Any applicable return shipping costs for size exchanges may be the customer's responsibility unless the wrong or defective item was sent by us.

4. Non-Returnable Items

The following items may not be eligible for return or exchange:

  • Items that have been worn or washed

  • Items without original tags

  • Items damaged after delivery due to customer use

  • Items altered or modified by the customer

  • Items showing stains, odors, makeup, or other signs of use

  • Products returned after the applicable return period

5. Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

Approved refunds will be processed using an appropriate refund method available to us. Depending on the payment method and financial institution, it may take additional time for the refunded amount to appear in your account.

Original shipping charges may be non-refundable unless the return is due to an error, defective product, or other issue attributable to XFit Clothing.

6. Return Shipping

If a return is requested because the customer changed their mind, ordered the wrong size, or otherwise no longer wants the product, the customer may be responsible for the applicable return shipping costs.

If the product is incorrect, defective, or damaged when received, XFit Clothing will review the matter and may cover the applicable return shipping costs.

7. How to Request a Return

To request a return or exchange, contact us at:

Email: info@xfitclothing.store
Phone: +92 347 7815445
Address: Johar Town, Block C 215, Lahore, Pakistan

Please include your order number and a brief explanation of your return or exchange request.

Do not send a product back before contacting us and receiving return instructions.

8. Cancellation

If you want to cancel an order, please contact us as soon as possible. We will try to accommodate cancellation requests before the order has been dispatched.

Once an order has been shipped, cancellation may no longer be possible and the order may be subject to our return policy.

9. Contact Us

For questions regarding returns, exchanges, or refunds, please contact:

XFit Clothing
Johar Town, Block C 215
Lahore, Pakistan

Email: info@xfitclothing.store
Phone: +92 347 7815445